Question 1

What are my rights as a patient?

Accepted Answer

As a patient, you have the right to receive respectful, safe, and high-quality care. This includes clear communication about your condition, treatment options, costs, and the ability to make informed decisions about your care.

Question 2

Do I have the right to know the cost of my treatment before it starts?Do I have the right to know the cost of my treatment before it starts?

Accepted Answer

Yes, you have the right to be informed about the cost of your treatment, including any additional procedures that may arise. At Platinum Dental Surgery, we ensure transparency so you can make confident financial decisions.

Question 3

Can I refuse a treatment recommended by the dentist?

Accepted Answer

Yes, you have the right to accept or refuse any treatment after being fully informed of the benefits, risks, and alternatives. However, refusing treatment may affect your oral health outcome.

Question 4

Is my medical and dental information kept confidential?

Accepted Answer

Absolutely. All patient records and personal information are treated with strict confidentiality and handled in accordance with professional and legal standards.

Question 5

Do I have the right to ask questions about my treatment?

Accepted Answer

Yes, you are encouraged to ask questions at any time. Understanding your treatment plan helps you make better decisions and improves your overall experience.

Question 6

Why is it important to follow the dentist’s instructions?

Accepted Answer

Following instructions ensures faster recovery, prevents complications, and improves treatment outcomes. Ignoring advice may lead to delays or additional dental problems

Question 7

What happens if I miss my dental appointment?

Accepted Answer

Missing appointments can delay your treatment and affect scheduling for other patients. It is important to notify the clinic in advance if you need to reschedule

Question 8

Can I request a second opinion?

Accepted Answer

Yes, you have the right to seek a second opinion if you are unsure about a diagnosis or treatment plan. This helps you feel more confident in your decision.

Question 9

What should I do in case of a dental emergency?

Accepted Answer

If you experience severe pain, swelling, or injury, you should contact the clinic immediately. Prompt action helps prevent further complications.